| 10 Promises We Keep |
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| 1 |
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We are here to benefit the patient.
This is the reason for our business and it is the principle that guides us in
everything we do. |
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| 2 |
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We provide the best oncologic care
for our patients by actively looking for new and better ways to diagnose and
treat cancer. |
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3 |
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We are committed to collaboration
with the pet’s family vet, and other veterinary and human medical institutions
to help make medical decisions that are in the best interests of the pet and
owner. |
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4 |
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We believe in a team approach to
the treatment of cancer. The patient is better served when a pet’s family takes
an active role in the treatment. |
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5 |
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We are committed to open, honest and
continuous communication to provide every team member with the knowledge
they need to make good decisions. |
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6 |
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We will treat all pets and their
owners with compassion. We will treat each and every pet as if they were our
own. |
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7 |
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We will offer an environment that is
friendly and comforting to both owners and pets. |
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8 |
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We will treat every member of the
team with respect - our employees, the pet’s owner, the referring
veterinarian, and the pet. |
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9 |
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We will value the work that we do
and the services we provide. |
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10 |
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We will focus on finding solutions,
not only the problems. |
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